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NCC Set to Commence Cost-Based Review of New Rates for International Voice Calls Services

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Nigeria Communications Commission (NCC) is set to commence a cost-based review to determine new pricing regime for mobile International Termination Rate (ITR) for inbound international voice calls in the country.

Dr Ikechukwu Adinde, Director, Public Affairs, NCC, made this known in a statement on Monday, in Abuja.

ITR is the rate paid to local operators by international operators to terminate calls in Nigeria.

Adinde said as part of the process for the rate determination, the Commission has organised a virtual stakeholders’ engagement forum with relevant industry stakeholders.

He said the meeting was to intimate them about the ongoing cost-based study and the need to cooperate with Messrs Payday Advance and Support Services Limited, the consultants engaged to carry out the study.

Addressing the stakeholders, NCC Executive Vice Chairman, Professor Umar Danbatta, said the study had become imperative following the various implementation constraints arising from contending industry and market dynamics that met previous efforts at finding an optimum price for the termination of international voice services in Nigeria.

Danbatta, said through the new ITR pricing, the Commission would be able to balance the competing objectives of economic efficiency and allowing operators the latitude to generate reasonable revenue.

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He, however, explained that in 2013, the Commission issued a determination stating that Mobile Termination Rates (MTR) were the same irrespective of where the call originated from, adding that it was largely misconstrued by operators at that time that ITR should be the same rate as the MTR.

He said this led to operators ignoring the international cost portion, where ITRs were agreed at MTR level without a positive residual to cover the costs of the international leg for local operators.

“As a result of this, the ITRs continued to decline, in line with the MTR glide path and as the ITR was set in naira, it suffered a further downward slide in dollar terms following the currency devaluation. Ironically, the Nigerian operators paid the international operators in dollars to deliver international calls which created an imbalance of payments as the ITR in Nigeria declined”.

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Danbatta said Nigerian operators’ profitability and commercial results were negatively affected putting Nigeria’s ITR below that of most countries with which it made and received the most calls, thereby making Nigerian operators perpetual net payers.

According to him, this has, “therefore, led to undue pressure on the nation’s foreign reserves, which continued to get depleted by associated net transfers to foreign operators on account of this lop-sidedness. Hence, the need for Nigeria, with volatile a currency to regulate the ITR to prevent or mitigate the imbalance of payments with international operators. Where ITR is not properly regulated, it tends to have negative effect on a market like Nigeria with major supply side challenges and associated socio-economic implications. So, setting a rate substantially above the MTR has resulted in a number of repercussions. One of such is the consumer shift to online channels as calls are increasingly made through Internet Protocol (IP)-based technologies such as Skype and WhatsApp because of high international call prices. To this end, an economically-efficient ITR that is cost-based will maximise economic benefits to all stakeholders”.

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Earlier in her remarks, NCC Director, Policy, Competition and Economic Analysis, Mrs Yetunde Akinloye, said the forum was aimed at formally engaging with and sharing the perspectives and insights of industry stakeholders.

Akinloye said it was also for ultimately enlisting their collective support in relation to the inputs and requirements towards the determination of a mutually-realistic ITR in Nigeria.

She noted that the project commenced on March 10, with a kick-off meeting but was stalled by the challenges associated with the COVID-19 pandemic, necessitating the need to explore emerging channels of engagement to move forward and ensure the completion of the project.

Akinloye reiterated the Commission’s commitment to continuously provide a conducive environment and level-playing field for the effective interplay of factors that would sustain market development and growth.
“This is in addition to ensuring the provision of qualitative and efficient telecommunications regulatory services for the benefit of consumers and licensees”.

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